Privacy Policy

Last updated: 1 January 2025

1. Introduction

SuperStar Travel & Transport ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transport and tour services.

2. Information We Collect

We may collect the following types of personal information:

  • Identity Information: Full name, date of birth, nationality.
  • Contact Information: Email address, phone number, postal address.
  • Booking Information: Pickup and drop-off locations, travel dates, passenger count, special requirements.
  • Payment Information: Billing details (processed securely through third-party payment providers).
  • Technical Information: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your personal information to:

  • Process and manage your transport bookings.
  • Communicate with you about your bookings and enquiries.
  • Send service updates, confirmations, and receipts.
  • Improve our website and services.
  • Comply with legal obligations.
  • Send promotional offers (only with your consent).

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Our professional drivers and transport partners to fulfil your booking.
  • Payment processors for secure transaction handling.
  • Legal authorities when required by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent for marketing communications at any time.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

SuperStar Travel & Transport

Email: info@superstartravel.asia

Phone: +60199008666

Location: Kuala Lumpur, Malaysia